Quick Start Guide

Confirm the Setup Order Before You Start

The overall process is simple: create an account, choose a plan, obtain the subscription for that account from the user panel, and then hand it off to the client on your device. The client reads the route list and establishes the connection, while the 62VPN user panel handles plans, subscriptions, and client downloads. Keeping these two parts separate makes it easier to tell whether an issue requires checking the account or the local client.

Use a device you plan to keep using for the long term, and store your username and password securely. 62VPN does not require an email address when you create an account, so your username is an important login credential. Keep subscription details inside your own client rather than pasting them into public webpages, chat groups, or someone else’s device. To use another device, sign in to the same user panel there and open the download and subscription sections again; plans have no device-count limit, but each device should be managed securely by its user.

This page covers only the essential first-use path. It does not go into protocol differences, direct versus relayed topologies, packet loss, or mobile resource usage. If you already know the basics and want to compare routes and protocols, read the technical reference. During initial setup, there is no need to change many advanced settings at once; completing one verifiable connection with the client’s default configuration usually makes later issues easier to isolate.

Create a Username and Open the Panel

Open the Start Free page and set a username and password as prompted. Only a username and password are required; no email address is needed. Choose a username that is easy for you to remember and unlikely to be confused with another service. Store the password separately and avoid reusing it on common websites. Submit the form when finished. The page will open the user panel or ask you to sign in with the credentials you just created.

After entering the panel, confirm that you can see entries for the account overview, plan selection, and client downloads. At this point, the account usually has no active plan, so the overview will reflect that subscription status. Do not look for a public download address or try to assemble a subscription link manually; clients and personal subscriptions are obtained inside the panel, which helps prevent downloading the wrong platform file or copying a configuration that belongs to another account.

If the page remains unchanged after submission, check whether the username is already taken, whether both password fields match, and whether the browser blocked a required redirect. Correct any prompted items and submit again. If the account was created successfully but the panel did not open automatically, use the “Log In” entry at the top and sign in with the same username and password. Once you see the overview page, choose a plan based on your everyday data needs rather than repeatedly trying an empty configuration in the client.

Choose a Plan Based on Your Data Needs

Open the plans page and decide whether a monthly subscription or a data package suits you better. Monthly options are ¥9.9/month with 60GB, ¥18/month with 250GB, and ¥28/month with 500GB; data resets monthly on the activation date. For light browsing and occasional file work, start by considering the lower tier. If you regularly watch video, sync files, or stay connected on multiple devices, choose a higher tier based on actual usage.

Data packages use a different billing model: ¥158/300GB, ¥358/1000GB, and ¥658/3000GB. They remain valid permanently until the data is used. They suit irregular usage or anyone who does not want monthly data resets. Monthly subscriptions and data packages follow different billing rules, so check the plan name, data allowance, and amount again before confirming the order. When upgrading a monthly subscription mid-cycle, the price difference is prorated against the remaining days; review the order result shown in the panel before proceeding.

After choosing a plan, click “Start Using” or “Choose This Plan” on its card to open the order confirmation page. Available payment methods are Alipay, WeChat Pay, and USDT. After payment, return to the account overview and wait for the current plan status to update; do not create multiple identical orders just because the page changes slowly. 62VPN offers a 30-day no-questions-asked refund; see the refund policy for the applicable scope and process.

The purchase step is complete once the overview shows an active plan, its data allowance, and a subscription entry. If the order is complete but the overview has not updated, reload the panel and check the order status. Confirm that the plan is active before getting the subscription so the client can retrieve the route list correctly.

Get the Subscription from Your Account Overview

Open the account overview and find the current subscription or subscription information section. The panel usually offers options to copy the subscription, open a client, or go to the client download area. First confirm that the active plan shown is the one you want, then choose the entry for your platform. A subscription is a credential that lets a client read route configuration; it is not an ordinary webpage address and should not be opened directly in a browser address bar.

After you click Copy, the system writes the subscription to your clipboard. To check that it copied completely, you may temporarily paste it into a private input field on your own device and inspect the beginning and end, but do not send it to anyone else. If the guide needs to show a format, use only an obviously invalid example, such as:

https://example.com/sub?token=YOUR_TOKEN

The address above is only an illustration that subscriptions commonly use a link format. It cannot connect to 62VPN and contains no real account information. In actual use, always use the content supplied by the user panel after signing in. After copying, do not alter characters, insert spaces, or delete parameters from the link; the client may report a format error or request failure, or show an empty route list.

If the panel offers both one-click import and copy-link options, prefer one-click import when it matches your current client. If the system cannot launch the client automatically, use the copy method instead. Stay signed in to the user panel after copying, then open the client to import it. If no client is installed on the device, open the client download area in the user panel, sign in, and get the client and subscription instructions for your platform.

Import into Clients on Each Platform

The core operation is the same on every client: find the subscription management entry, paste the subscription you just copied, save it, run an update, and choose a region from the newly loaded route list. Menu locations vary by platform, so the sections below explain where to look during a first import. Import is complete when the client refreshes route names and lets you select one—not merely when the link has been pasted.

Connect to a Route and Verify It Works

After importing, select a route in the client’s list and turn on the connection. Wait until the interface clearly shows “Connected” or an equivalent status before doing anything else. Open a new browser page, check that the current exit region matches the selected route, and then access the webpage or app you plan to use. The setup is complete only when the exit result changes and the target service loads normally, confirming that subscription retrieval, route selection, and system-level connection handling are all working.

Use a newly opened page for verification so cached content from an older page does not make the result appear unchanged. If the browser still shows content from before the connection, reload the page or close and reopen it. Some apps retain existing connections and must be fully quit and restarted to use the new network path. After verification, test everyday scenarios such as web browsing, file synchronization, AI Tools, or Streaming; there is no need to change protocols, split routing, or advanced route parameters during the first connection.

If a route connects but the target service does not behave as expected, disconnect it first and reconnect using a route better matched to the target region. 62VPN covers 100+ countries and provides 210+ routes; different route types suit different locations and use cases. For a first selection, start with distance, then compare the real-world performance of direct, relayed, and dedicated routes. To learn why these route types affect latency and stability, continue with the route topology technical reference.

After confirming that the connection works, keep the current working configuration name and do not delete the subscription you just imported. Use the client’s built-in refresh function for future subscription updates; there is no need to add it again each time. Monthly subscription data resets each month on the activation date, while data packages last until used and never expire. Check remaining data and plan status in the user panel.

Check These Items in Order When You Get Stuck

If the client reports a subscription format error, return to the user panel and copy it again instead of trying to repair characters manually. Delete the failed item from the client and import the complete link again. If the subscription saves but no routes appear after refreshing, check that the plan is active, that the subscription was copied in full, and that the client is using a “Remote Subscription” entry rather than an import option that supports local files only.

If the route list is normal but a connection cannot be established, quit other similar clients so only one client is handling the device’s network. Then disconnect and reconnect; if there is still no result, switch to another route. After a mobile device switches between Wi-Fi and cellular data, the old connection may need to be re-established. On a desktop device returning from sleep, refresh the subscription before connecting.

If the status says Connected but the exit result has not changed, reopen the browser page and confirm that the selected configuration in the client is the 62VPN subscription you just imported. Some clients allow multiple configurations to be stored at once; if an old configuration is selected, the newly added route will not be used even when the connection switch is on. Confirm that the configuration, route, and connection status all match before checking the exit result.

If only a particular webpage or app has trouble while other services work normally, the connection itself is usually established. Switch to a route matching the target region and fully quit the affected app before trying again. Deeper analysis of packet loss, congestion, protocol resource usage, and mobile battery performance is outside this quick guide; continue troubleshooting by scenario in the technical reference.

When an account, order, or plan status needs further attention, sign in to the user panel and open the ticket area. Include the device operating system, the client step where the issue occurred, the actions already tried, and the message shown on the page. Do not paste the complete subscription into the ticket. Clearly state whether the issue occurred while getting the subscription, refreshing routes, or starting the connection to reduce repeated checks.